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Tax Associate/ Senior Associate, Business Tax – US Personal Tax Services


This is a Contract position in Ottawa, ON posted March 18, 2021.

Job Type: Permanent 
Primary Location: Ottawa, Ontario, Canada 
All Available Locations: Ottawa 

Learn from deep subject matter experts through mentoring and on the job coaching
Have many careers in one Firm.
Partner with clients to solve their most complex problems


Are you detail-oriented, organized, and passionate about client service and administrative efficiencies?

What will your typical day look like?


In this role, you will liaise with clients and various Deloitte teams throughout the engagement lifecycle. You will be responsible for the following:

  • Communicating directly with clients and their advisors to gather tax information and deliver completed tax returns.  Communication will be primarily in English;
  • Work as part of a team to assist with the workflow management of tasks related to personal tax return preparation;
  • Help draft engagement letters and other documents;
  • Manage databases and mailboxes;
  • Create ad hoc reports;
  • Assist with billing processes upon delivery of tax returns; and
  • Other administrative support for the tax return compliance process as required.

About the team


This is a national team that works with high profile clients specifically, high net worth individuals and their families both in Canada and globally.

Enough about us, let’s talk about you


You are someone who:

  • Has a minimum of 2 years of customer service and/or administrative experience in a professional, customer-service driven and fast-paced environment;
  • Excellent verbal and written communication skills;
  • Advanced-level knowledge of common industry software such as Microsoft Office (Word, Excel, Outlook, PowerPoint) and Adobe Acrobat;
  • Demonstrated aptitude to prioritize tasks based on comparative importance and urgency;
  • Excellent interpersonal skills and the ability to build effective relationships and work collaboratively in a team environment;
  • Exceptional commitment to client service and continuous improvement;
  • Ability to work with minimal supervision and direction;
  • Experience working in a tax practice is an asset; and
  • Flexibility to work overtime, if required.

Why Deloitte?

Launch your career with The One Firm where you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you:

  • You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.
  • You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.
  • You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively – that starts with having diverse colleagues of all abilities!  Deloitte encourages applications from all qualified candidates that represents the full diversity of communities across Canada. This includes candidates from Indigenous communities in support of living our values and our commitments to our Reconciliation Action Plan . We encourage you to connect with us at if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.


Deloitte Canada has 52 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.