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Bilingual Claims Administrator


This is a Contract position in Ottawa, ON posted November 11, 2020.

Do you have 2+ years of administrative experience?
Do you enjoy supporting a team of professionals with mathematical and administrative tasks?
Are you fluent in French and English?

If the answer to the above is YES, then we have the position for you!

Our client, a very reputable insurance company centrally located in Ottawa, is looking for a bilingual claims administrator to join their busy team. This would be a Monday-Friday 8:30 AM to 5:00 PM position. Start date: ASAP. They are accessible by public transit and there is an LRT stop right in front of their location. The bilingual claims administrator will start on a contract basis, and based on performance and fit, can be eligible for a permanent position after 3 months! This is a scent-free environment, with a fantastic team that works hard and enjoys working together to meet company objectives.

The pay is $20/hr

***This role will be performed on site ****

The bilingual claims administrator would be responsible for the following:
•Issue benefit payments – code information on system, investigate and resolve electronic fund transfer rejections, process manual cheques, as required.
•Review and assess claimant and medical information to determine entitlement of ongoing benefits.
•Handle telephone inquiries from claimants, employers, physicians, Group Plan Administrators, and Disability Management Services Offices.
•Effectively communicate with claimants and employers regarding benefit payments, claim status, etc.
•Responsible for data integrity on the systems that support disability claims tracking and payment
•Perform other administrative and financial duties in support of the team.
•Handle privacy access requests, including receiving the request, finding and redacting the necessary file information, and sending out the information to the requestor and tracking each request on our database.
What you need to qualify as the bilingual claims administrator:

•Strong mathematical and analytical skills.
•Bilingual in ENG and French (written, read, spoken)
•Accuracy, attention to detail, data entry, multitask
•Excellent organizational and time management skills with the ability to manage multiple tasks effectively and adjust to changing priorities and deadlines.
•Excellent oral and written communication skills.
•Excellent customer service skills.
•Previous experience in Disability claims insurance will be considered an asset (i.e.: Disability product knowledge, interpreting contractual provisions and applying them correctly to benefit calculations).
•Proficient PC skills using MS Office products.
•Ability to remain flexible and work as part of a team as well as independently.
Does this sound like something you are interested in? If not, share this with your family and friends if you think this is something they would be interested in!
Get in touch with us ASAP! @@@
We are looking forward in placing you for this fantastic opportunity!!! All applications will be reviewed but only qualified candidates will be contacted. Thank you so much for your interest and we look forward to meeting you!
randstad canada is the canadian leader for staffing, recruitment and hr services. as the only fully integrated staffing company in the country, we understand the recruitment needs and demands of employers and job seekers across all levels and industries. through our insightful knowledge of local markets, employment trends and global network of recruitment experts, we are shaping the canadian world of work. our national network includes 55 offices in 7 canadian provinces, from british columbia to nova scotia.


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