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Service Equipment Compliance Specialist – North America

Thermo Fisher Scientific Inc.

This is a Contract position in Ottawa, ON posted July 14, 2021.

Service Equipment Compliance Specialist – North America

How will you make an impact?

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivalled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit

What will you do?


  • Ensure compliance with all managed tools and equipment.
  • Ability to be self-directed and resourceful.
  • Ability to meet time commitments and project plans.
  • Support Quality and maintain audit readiness.
  • Manage field and depot calibration equipment to ensure compliance is met and maintained.
  • Coordinate Calibration Alarms for out of tolerance findings
  • Review of the accuracy of incoming calibration certificates from third party suppliers.
  • Manage equipment information for company assets to ensure database accuracy and upload of certificates
  • Work with third party calibration suppliers to coordinate equipment returns
  • Assist the Field Teams in the purchase of Field tools and consumables when required.
  • Support Field Service Teams to ensure appropriate calibrations are conducted on-field tools.
  • Operate as the central contact for equipment management activities and work with third-party suppliers to ensure adequate service is being received.
  • Assist the Metrology group in updating statistical process charts and calibration template data.
  • Keep related KPI data up to date and report on a monthly basis.
  • Work with divisional ambassadors to drive the success of the KPI metric
  • Work from verbal and written instructions and information supplemented by technical job knowledge and experience.
  • Prepare calibration data reports, datasheets, and other required documentation.
  • Operate IndySoft calibration software.
  • Resolve problems through interface with internal customers, vendors, and management.
  • May monitor and verify quality in accordance with statistical process or other control procedures.

How will you get there?


  • College Diploma in Statistics/Engineering or related fields.
  • Experience in managing a library of assets.
  • Proven attention to detail and ensuring document accuracy.
  • Proven independent work experience.
  • Proven customer skills.
  • Knowledge of ISO 9001 and/or ISO/IEC 17025.
  • Must have proven skills in assisting in developing, updating, reviewing procedures and documents related to local/regional agency regulations.
  • Position requires the individual to be capable of self-management
  • Excellent organizational and time management skills are required.
  • Knowledge of computer tools such as Microsoft Word, Excel, Outlook and Adobe Acrobat.
  • Site position requires minimal travel

At Thermo Fisher Scientific, each one of our 75,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular missionu2014enabling our customers to make the world healthier, cleaner and safer.