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Senior Business Analyst to assist in deployment of M365 to partners in a cloud-based environment

S.i. Systems

This is a Contract position in Ottawa, ON posted November 14, 2020.

Our valued public sector client requires the services of two Reliability cleared Senior Business Analysts to assist in deployment of M365 to partners in a cloud-based environment.

The department is leveraging Microsoft 365 to provide the GC with modern integrated email, audio/video conferencing, web accessible desktop productivity applications, and a range of associated digital collaboration tools. With COVID-19 impacting GC networks, there has been a rapid acceleration in the deployment of M365 to the department’s partners, as it is cloud-based. Such activities include:

  • Working closely with the DCC Project for pathfinder and YES departments;
  • Establishing a baseline design for GC use of M365 applications;
  • Engaging with all non-pathfinder departments who are eager to onboard to M365;
  • Communicating the DCC vision across GC through internal and external presentations;
  • Defining what the DCC service will look like;
  • Establishing governance bodies to oversee the GC deployment of M365 – ensuring that the GC obtains the most value possible from the Microsoft Enterprise Services Agreement (MSEA);

Tasks:

  • Providing advice/guidance, M365 readiness documentation, presentations, and best practices;
  • Assisting departments/agencies in the creation of departmental roadmaps to DCC and assisting in the day-to-day support
  • Coordinating internal SSC service line support to deliver partner readiness activities:
    • Directory Services;
    • Engineering;
    • Network remediation.
    • Creating client engagement dashboards and planning presentations;
    • Gathering and documenting new business requirements from partners through the evolution of their M365 maturity.
    • Oversee the review of business requirements, tenant specifications, design, testing, implementation, and operations documentation;
    • Manage and lead a specific set of partners to deliver requirement activities;
    • Provide value-added support to partner departments’ M365 business values and goals and influence them to change their business process to be more effective in driving M365 deployment;
    • Develop, foster and maintain effective partner relationships;
    • Provide continual feedback to the DCC program and entire deployment cycle through service evolution;
    • Work closely with Microsoft to continuously improve the partners M365 program and processes;
    • Develop, foster and maintain effective working relationships within SSC service lines to support engineering, product management, network remediation activities etc.;
    • Perform project coordination activities to ensure that deliverables are being properly tracked and that responsible service lines and/or stakeholders are engaged.