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Senior Technical Writer


This is a Contract position in Ottawa, ON posted November 19, 2020.

Worker Sub-Type:


 Job Description: 

Job Description:

The QNX Technical Publications Team is looking for a documentation tools expert and technical writer to maintain the toolchain used to create written material and to write high-quality material that makes it easier for customers to develop software using QNX products. QNX products are designed for embedded systems running in cars, medical devices, railway control applications, and a variety of other safety-critical and mission-critical environments.

You will join a team of senior technical writers (in an engineering organization) responsible for documenting our products, including QNX operating systems, QNX software development tools, and QNX middleware.

The ideal candidate is attentive to detail, experienced in maintaining documentation toolchains and in writing documentation for developers of embedded systems, and interested in learning about new technologies as well as the people who rely on them. The primary task would not be technical writing; however, the role is within the doc team and some technical writing is required of the role.


•        Makes the documentation easier to use and maintains the documentation tool chain.

•        Writes user guides, programming guides, reference guides, technical notes, and release notes.

•        Provides helpful, illustrative examples for the engineers who depend on them.

•        Gathers information from source code, design documents, standards, and engineers.

•        Collaborates with product managers to set and meet requirements.

•        Interacts with technical project managers to set and meet project schedules.

Essential skills and qualifications:

•             Expertise in content discovery, best practices for search, and user experience design.

•             Proven track record and up-to-date on best practices in the field.

•             Familiar with information architecture, markup languages, source version control, problem reporting, and continuous integration.

•             Bachelor’s degree in computer science, engineering, or equivalent.

To your advantage:

•             Experience with setting up, maintaining, or redefining documentation toolchains.

•             Experience with complex systems.

•             Software readability (C, C++).


Job Family Group Name:

Product Development

Scheduled Weekly Hours: