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Sr Business Analyst to support rollout of M365

S.i. Systems

This is a Contract position in Ottawa, ON posted November 20, 2020.

Our valued public sector client requires the services of a Reliability cleared Senior Business Analyst to support the rollout of M365.

With the rollout of M365 product (starting Dec 11) there is a need for a Business Analyst to understand how the product is being used, identify issues and gaps in processes as users ask for features, document processes and coordinate with teams to ensure they are implemented.


  • Business process documentation
  • Requirements gathering
  • Gap analysis
  • As-is and to-be state analysis
  • Change Management (process impact)
    • assess process impact
    • identify gaps
    • develop/document processes / working closely with service lines involved in remediation
    • coordinate with impact teams
    • Cross team coordination
    • Communications relating to the change both with the service lines and clients/users
  • Lead discussions and stakeholder engagement sessions