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Sr. Software Engineer / Reliability Engineer – RBC Innovation


This is a Contract position in Ottawa, ON posted July 15, 2021.

What is the opportunity?

We are looking to add a Site Reliability Engineer with strong programming background to the Innovation team at RBC.

The Innovation team works closely with various production teams to deliver enterprise services to both internal applications and to external partners, built on a modern hybrid cloud platform using the latest micro-services architecture.

We design, build and operate the services we own and we give our DevOps teams all the autonomy they need to move fast and innovate.

As a Site Reliability Engineer (SRE), you will work with our DevOps teams to ensure their services are delivered securely, are available and performing well for customers 24×7.

We are very focused on service quality and the role of the SRE is to own that quality and innovate with new tools and processes to ensure that RBC customers continue to have a seamless and delightful experience.

We expect an SRE to own production problems through to resolution and lead retrospectives with our DevOps teams to ensure we take action to avoid similar problems in the future.

This is not a traditional operations job, however.

We are looking for a top notch engineer with both systems administration experience and real coding chops.

You will get plenty of opportunity to innovate with our DevOps teams on code scalability, resiliency architecture, deployment automation, fault injection testing and more.

More than anything else, we’re looking for people who want to be part of an elite engineering team and have the opportunity to learn and grow.

RBC believes in building diverse teams.

We actively try to bring together people with a wide variety of backgrounds, experiences, and perspectives.

We encourage collaboration with internal partners and team members to achieve a collective result.

We want our team members to think big and simplify things that are complicated.

Our engineering culture is built on continuous learning and supported by transparency, trust and cooperation.

We have a great mix of senior and junior engineers which gives everyone a chance through teamwork and mentorship to build their knowledge and experience.

What you will do?

• Support services before they go live through activities such as capacity planning, monitoring setup, logging and production readiness reviews.

• Monitor existing systems and scale for growth.

• Troubleshoot production incidents and practice sustainable incident response and blameless post-mortems.

• Drive issue resolution with our DevOps teams.

• Automate and improve processes.

• Develop effective tooling, alerts, and automated responses to identify and address reliability risks.

• Steadily improve performance, availability, and security (site reliability) through active analysis and design of production systems.

What do you need to succeed?

Must Have
• B.S.

degree in Computer Science or related technical field (e.g.

EE, physics or mathematics), or equivalent practical experience.

• Over 5 years professional coding experience in Python or GoLang, and mastery of scripting languages for automating systems management, eg.

Bash, Ansible
• At least 5 years of experience with Unix/Linux operating systems as a developer and/or system administrator, with a deep understanding of Linux Operating System internals, Namespaces, Containers, and OS level virtualization in general (vmware, kvm)
• Past production experience with Kubernetes and/or OpenShift orchestration platform both as a programmer, and from operations perspective is a must.

• Sound understanding of CI/CD pipelines and deployment automation (Jenkins, ArgoCD, Tekton)
• Working knowledge of networking (e.g., firewall, routing, network topologies and hardware, SDN).

• Working knowledge of distributed systems and web-based application architectures.

Nice To Have
• MS or PhD in Computer Science or related technical field (e.g.

EE, physics or mathematics)
• Development or operations experience with one or more of: large-scale systems cloud-based applications or services, both public and on premise distributed systems, microservices and/or scale-out database architecture security algorithms and protocols including encryption, authentication or packet inspection What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to take on progressively greater accountabilities Access to a variety of job opportunities across business and geographies 4 weeks vacation Learn more about RBC Tech Jobs Join our Talent Community Stay in-the-know about great career opportunities at RBC.

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JOB SUMMARY City: Toronto Address: 88 Queens Quay West Work Hours/Week: 37.5 Work Environment: Office Employment Type: Permanent Career Level: Experienced Hire/Professional Pay Type: Salary Variable Bonus Required Travel(%): 0-25 Exempt/Non-Exempt: N/A People Manager: No Application Deadline: 07/17/2021 Platform: Technology and Operations Req ID: 324020 Ad Code(s):