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JELD-WEN, Inc.: Screen Technician On

JELD-WEN, Inc.

This is a Full-time position in Ottawa, ON posted July 18, 2021.

Become a member of our Customer Care team by applying for the position of Field Service Technician.

JELD-WEN Windows and Doors offer a competitive compensation package complete with health and retirement benefits.

As a Field Service Technician, you would be part of the Ontario Customer Care team of JELD-WEN and report to the Field Service Manager.The position is centered on providing exceptional service to our Dealers, Home Builders, Contractors and their customers, by repairing or replacing window and door products as required.The typical duties and competencies for the Field Service Technician would include: Knowledge of window and door installation and repair practices Be able to accurately inspect JELD-WEN window and door products to find root causes of service issue.

Perform service work on various products.

Clean up service site.

Operate company service vehicle in a safe and considerate manner.

Maintain service vehicle in proper and safe working order.

Maintain tools in proper working order.

Maintain warehouse inventory and manage parts delivery and return/discard Provide complete reports from service or inspection jobs.

Communicate and document changed or cancelled appointments.

Identify and report reoccurring problems or issues such as product defects or process issues.

You will be part of a dynamic team of individuals committed to providing an exceptional service to our customers.